Privacy Policy
Your privacy matters to us. This comprehensive policy explains how Learnvetharivolix collects, uses, and protects your personal information as you engage with our career development platform.
Information We Collect
We collect several types of information to provide you with personalized career development services and consumer behavior insights:
Personal Information
- Name, email address, and contact details when you register or contact us
- Professional background, career goals, and skill assessments you provide
- Learning progress data and course completion records
- Survey responses and feedback about our programs
- Communication preferences and notification settings
Technical Information
- Device information including browser type, operating system, and IP address
- Usage patterns such as pages visited, time spent on platform, and feature interactions
- Location data (general geographic area) for service optimization
- Cookies and similar tracking technologies for platform functionality
How We Use Your Information
Your information helps us deliver meaningful career development experiences tailored to your specific needs and goals:
- Personalizing learning recommendations based on your career objectives and current skill level
- Tracking your progress through programs and providing targeted feedback
- Sending relevant updates about new courses, industry insights, and platform features
- Analyzing user behavior patterns to enhance our platform's effectiveness
- Providing customer support and responding to your inquiries promptly
- Conducting research on career development trends and consumer behavior patterns
- Maintaining platform security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
Our Commitment to Data Protection
We implement industry-standard security measures including encryption, secure data storage, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.
Information Sharing and Disclosure
We maintain strict policies regarding when and how we share your information:
Service Providers
We work with trusted third-party service providers who assist us in delivering our platform services. These partners have access to your information only as necessary to perform their functions and are contractually bound to maintain confidentiality.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. We'll notify you of such requests unless prohibited by law or when we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your information becomes subject to different privacy practices.
Your Privacy Rights
You have several important rights regarding your personal information. Here's how you can exercise these rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restrict Processing: Limit how we use your information in certain circumstances
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may require identity verification for security purposes.
Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes outlined in this policy:
Retention Periods
- Account information: Retained while your account is active and for 3 years after account closure
- Learning progress data: Kept for 5 years to support long-term career development tracking
- Communication records: Stored for 2 years for customer service and legal purposes
- Technical logs: Automatically deleted after 12 months unless needed for security investigations
Security Measures
We protect your information through multiple layers of security including encrypted data transmission, secure servers, regular security assessments, employee training on data protection, and strict access controls limiting who can view your information.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and analyze usage patterns:
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand how you interact with our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into user behavior and platform performance
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.
International Data Transfers
As a South African company, we primarily store and process data within South Africa. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Contractual agreements requiring equivalent data protection standards
- Compliance with applicable data transfer regulations
- Regular audits of international service providers' security practices
- Implementation of technical measures to protect data during transfer
Children's Privacy
Our career development platform is designed for adults and working professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our platform homepage
- In-platform notifications when you next log in
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy changes indicates your acceptance of the updated terms.
This Privacy Policy is effective as of January 2024 and was last updated on January 15, 2024.
